Terms and Conditions
Welcome to Aigle Sports. These Terms and Conditions explain the rules that apply when you access, browse, or purchase products through our website. By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree with any part of these Terms and Conditions, please do not use our website or place an order through it.
1. About Aigle Sports
Aigle Sports operates an online store offering sports goods, sports equipment, sportswear, accessories, and related products. Product availability, specifications, pricing, and other information displayed on the website may be updated from time to time.
We aim to provide accurate information about our products and services. However, minor differences may occur between product photographs and the actual product, including differences in colour, packaging, appearance, or manufacturing finish.
2. Website Usage
You may use this website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website for fraudulent or unlawful activities.
You must not knowingly introduce malicious software, viruses, harmful code, automated processes, or any other activity that could damage or disrupt our website, servers, systems, or other users' access to the website.
3. Customer Account
Certain features of our website may require you to create an account. You are responsible for providing accurate and current information when creating or maintaining your account.
You are also responsible for protecting your account credentials and for activities performed through your account. If you believe that your account has been accessed without authorization, please contact us promptly.
4. Products and Availability
We make reasonable efforts to ensure that product names, descriptions, images, specifications, sizes, colours, prices, and availability shown on the website are accurate.
However, product availability may change without prior notice. A product being displayed on the website does not necessarily guarantee that it will remain available until an order is completed.
We reserve the right to discontinue products, change product specifications, limit quantities, or restrict the sale of products where necessary.
5. Sports Product Information
Sports equipment and sports accessories may have different specifications, sizes, weights, materials, designs, and performance characteristics depending on the product and manufacturer.
Customers should carefully review the product description, specifications, size information, and usage instructions before placing an order.
Aigle Sports shall not be responsible for damage caused by improper use, misuse, unauthorized modification, neglect, or use of a product contrary to the manufacturer's recommended instructions.
6. Prices and Taxes
Product prices displayed on the website are subject to change. We may update prices, offers, discounts, taxes, or other charges when required.
Applicable taxes, including GST where applicable, will be charged according to the applicable tax rules and the nature of the transaction.
In the event of an obvious pricing or technical error, Aigle Sports reserves the right to correct the error and, where necessary, cancel or revise the affected order after informing the customer.
7. Orders
When placing an order, you are responsible for ensuring that the selected products, quantities, sizes, colours, billing information, shipping address, email address, and contact number are correct.
An order request is subject to product availability and successful payment authorization, where applicable. We reserve the right to reject or cancel an order in circumstances including suspected fraud, incorrect pricing, unavailable stock, incorrect customer information, or other legitimate reasons.
If an order is cancelled by us after payment has been received, the eligible amount will be refunded through the applicable payment method or refund process.
8. Payment
Payments may be processed through payment providers and other payment methods made available on our website.
By submitting payment information, you confirm that you are authorized to use the selected payment method. We do not knowingly request or store sensitive payment credentials such as your card PIN or banking passwords.
Payment processing may be subject to the terms and privacy practices of the respective payment service provider.
9. Shipping and Delivery
We aim to dispatch orders within the delivery timeframe communicated on the website or during checkout. Delivery estimates may vary depending on the destination, courier service, product availability, weather, public holidays, transportation conditions, and other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact details. Delays resulting from incorrect or incomplete information provided by the customer may not be attributable to Aigle Sports.
For shipping-related details, please refer to our Shipping Policy.
10. Returns, Exchanges and Refunds
Returns, exchanges, replacements, and refunds are governed by our applicable Return and Refund Policy.
Customers should inspect products after delivery and follow the applicable procedure within the specified period if an item is damaged, defective, incorrect, or otherwise eligible for return or replacement.
Certain products may not be eligible for return or exchange due to their nature, condition, hygiene requirements, customization, or other restrictions. Please review the applicable Return and Refund Policy before making a purchase.
11. Product Warranty
Where a product is covered by a manufacturer's or seller's warranty, the applicable warranty terms will determine the coverage, duration, exclusions, and claim procedure.
Warranty coverage, where applicable, generally does not extend to damage caused by misuse, accidents, unauthorized alterations, improper storage, normal wear and tear, or use outside the product's intended purpose.
12. Promotions and Discounts
Promotional offers, discount codes, special pricing, and other campaigns may be subject to additional conditions such as validity periods, minimum order values, product exclusions, or usage limits.
Unless specifically stated otherwise, promotional offers cannot be exchanged for cash and may not be combined with other offers.
13. Intellectual Property
Unless otherwise stated, the content available on this website, including logos, brand elements, photographs, graphics, product descriptions, designs, text, software, layout, and other materials, belongs to Aigle Sports or its respective licensors and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without obtaining prior written permission from the appropriate rights holder.
14. Customer Reviews and Content
If you submit a review, photograph, feedback, comment, or other content to Aigle Sports, you confirm that you have the right to submit that material and that it does not violate any applicable law or the rights of another person.
We may moderate, remove, or decline to publish content that is unlawful, misleading, abusive, offensive, irrelevant, promotional, or otherwise inappropriate for our website.
15. Prohibited Activities
You must not use our website to:
- Conduct fraudulent or unlawful activities.
- Provide false or misleading information.
- Attempt to gain unauthorized access to our systems or accounts.
- Upload malicious software or harmful code.
- Interfere with the normal operation of the website.
- Copy or misuse our website content without authorization.
- Infringe the intellectual property or other rights of another person.
- Use automated systems to collect information from the website without permission.
- Use the website in a manner that could damage Aigle Sports or its customers.
16. Third-Party Services and Links
Our website may use or provide links to third-party services such as payment providers, courier companies, analytics services, social media platforms, or other external websites.
Third-party services operate independently and may have their own terms and privacy policies. Aigle Sports is not responsible for the content, policies, availability, or practices of independent third-party websites or services.
17. Website Availability
We make reasonable efforts to keep our website accessible and operational. However, temporary interruptions may occur because of maintenance, technical problems, hosting issues, network failures, security incidents, or circumstances beyond our reasonable control.
We do not guarantee that the website will always be available, uninterrupted, completely secure, or free from technical errors.
18. Limitation of Liability
To the maximum extent permitted under applicable law, Aigle Sports shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or from circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude or restrict any liability that cannot lawfully be excluded or restricted under applicable Indian law.
19. Force Majeure
Aigle Sports will not be considered in breach of these Terms for delays or failures caused by circumstances beyond reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, internet or infrastructure failures, epidemics, war, civil disturbances, or other similar events.
20. Privacy
Personal information collected through the website is handled in accordance with our Privacy Policy. By using our website, you acknowledge that information may be collected and processed as necessary to provide services, process orders, communicate with customers, and meet applicable legal obligations.
21. Changes to These Terms
Aigle Sports may revise these Terms and Conditions from time to time to reflect changes to our services, products, business practices, technology, or applicable legal requirements.
The updated version will be published on this page with a revised "Last updated" date. Your continued use of the website after changes are published indicates your acceptance of the updated Terms.
22. Governing Law and Jurisdiction
These Terms and Conditions shall be interpreted in accordance with the laws applicable in India.
Subject to applicable law, disputes arising from or relating to the use of our website, products, orders, or these Terms shall be subject to the jurisdiction of the competent courts located in Meerut, Uttar Pradesh, India.
23. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be limited or removed to the extent necessary, while the remaining provisions shall continue to remain effective.
24. Contact Information
If you have questions regarding these Terms and Conditions, our products, orders, or website, you can contact Aigle Sports using the information below:
GST number: 09AAPFC8155M1ZO